Frequently Asked Questions about Deposits:
Why are my deposits delayed?
- Deposits are normally delayed when there is high user traffic/ transactions on our nodes. If a user’s deposit is not reflected into their account within 24/36 hours, we urge them to send us a ticket providing us with the following information:
(ii)Coin amount / type
(iii)TBT account email
After doing so, our support team will assist in speeding up the process and try their best to have your issue resolved.
Have any other questions or concerns? Send us a ticket and our agents will try their best to resolve it.